McKay's Mill Animal Hospital
COVID-19 PROTOCOLS
Hi Everyone! If you have visited us in the last couple of days, you have seen that we have made significant changes in how we are operating. Our highest priority is the safety of our patients, our team, and our clients.
To best be able to continue providing care for our patients and in accordance with the most current recommendations from the AVMA, we will begin to limit (but not discontinue) elective procedures and non urgent appointments. Healthcare professionals, including Veterinarians, are being asked to conserve PPE (personal protective equipment) and medical supplies during this uncertain time. We will ALWAYS continue to see sick pets whenever needed, and there will be no limits placed on those appointments. Well pet visits will be available, but it may take a little longer to get in.
In an effort to practice social distancing, we are no longer allowing clients to enter the practice. Please understand that we have A LOT of people that come through our lobby and exam rooms every day. We have team members who are immune compromised and team members who live with or care for immune compromised family. The same is true for many of our clients. This decision was hard for us. However, it is the safest option for all of us at this time and is the same strategy being employed by many general practices and referral institutions across the country. When you arrive for your appointment or to pick up medication,etc please call us and we will give you further instructions from there. Think of it as an extra service that we are now providing - curbside service! We are also available for facetime appointments or can facetime during your pet's appointment at the clinic if you'd like! We appreciate your patience as we all adapt to these new procedures.
Please don't hesitate to contact us with any questions. 615-599-3783. mmah@att.net. We are here to support you and your furry family members. We will all get through this together!
Hi Everyone! If you have visited us in the last couple of days, you have seen that we have made significant changes in how we are operating. Our highest priority is the safety of our patients, our team, and our clients.
To best be able to continue providing care for our patients and in accordance with the most current recommendations from the AVMA, we will begin to limit (but not discontinue) elective procedures and non urgent appointments. Healthcare professionals, including Veterinarians, are being asked to conserve PPE (personal protective equipment) and medical supplies during this uncertain time. We will ALWAYS continue to see sick pets whenever needed, and there will be no limits placed on those appointments. Well pet visits will be available, but it may take a little longer to get in.
In an effort to practice social distancing, we are no longer allowing clients to enter the practice. Please understand that we have A LOT of people that come through our lobby and exam rooms every day. We have team members who are immune compromised and team members who live with or care for immune compromised family. The same is true for many of our clients. This decision was hard for us. However, it is the safest option for all of us at this time and is the same strategy being employed by many general practices and referral institutions across the country. When you arrive for your appointment or to pick up medication,etc please call us and we will give you further instructions from there. Think of it as an extra service that we are now providing - curbside service! We are also available for facetime appointments or can facetime during your pet's appointment at the clinic if you'd like! We appreciate your patience as we all adapt to these new procedures.
Please don't hesitate to contact us with any questions. 615-599-3783. mmah@att.net. We are here to support you and your furry family members. We will all get through this together!
Welcome to our website!
We are a full service veterinary hospital that strives to provide the best possible medical, surgical and dental care for our patients by promoting preventative health care, responsible pet ownership, and educational opportunities for our clients. We are here to serve the needs of you and your pet!
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